Shipping policy
Time:
We try to get all in-stock orders received before 3PM EST shipped out same day. Shipments received after 3PM go out the next business day.
Responsibility
Customer is solely responsible for insuring all inbound and outbound service shipments. Hps1source does not provide insurance on shipments.
Carrier Liability
Hps1source is not responsible for carrier delays or packages lost or damaged in transit once tendered to the carrier.
Return Labels
If customer cannot provide a prepaid return shipping label, Hps1source may arrange shipping and 3rd party insurance with all related charges added to the invoice but does not guarantee insurance resolution in case of loss.
Complimentary Shipping
UPS Ground shipping is available on parts and supply orders over $200 and under 5 lbs. within the continental United States. Certain items (including equipment, chemicals, cleaning solutions, and repair returns) are excluded.
Risk of Loss
Title and risk of loss transfer to customer upon tender to carrier.